Premium License

Using COACH

• Finding the COACH App in Salesforce

• Getting Access to COACH in Salesforce
• Entering Customer Information
• Additional Features of COACH
• Customizing and Administering COACH

Using Twilio

• All About Twilio!
• Disable Twilio Opt-In to Send Messages
• How to Check the Version and Update Twilio for Salesforce
• Sending Links in Twilio Messages
• What is My Twilio Phone Number?

Using LEARN

• Courses vs. Learning Paths
• Course Completion Information
• Tools and Resources in LEARN
• Troubleshooting Completing a Module
• Troubleshooting Video/Audio Playback Issues

Using SHARE

• Navigating SHARE
• Using Groups
• The SHARE Toolbox
• My Profile and Settings
• Adding and Changing your Profile Picture

Recommended Salesforce Training to Use the COACH App

• Beginner Salesforce Users
• Beginner Salesforce Administration
• Intermediate Salesforce Administration