We hope you never have to do this but if you will no longer be using the COACH App and would like to have it uninstalled from your Salesforce instance contact the Change Machine Business Development Team (partnerships@change-machine.org) to schedule a meeting with us to remove the app.
During that meeting, we will walk your organization through the following tasks:
- Backing up and saving your customer data that was entered using COACH.
- Removing licenses for and uninstalling the Twilio App
- Removing licenses for and uninstalling the COACH App.
Again, we would love for you to continue to use the COACH App for your financial coaching programs and needs. If you have any concerns or would like to provide any feedback about the COACH App, please reach out to us at any time. We value your feedback and always want to make sure it works well for you and your organization.