The total amount of Cash Value for each customer is visible in their Customer Dashboard. Watch as Cash Value updates in real time as you update the COACH worksheets.
NOTE: Cash Value will only be generated when a minimum of two months of the applicable Customer data that has been entered, baselined, and has been updated in subsequent months. Only positive changes reflected in Customer data will result in increasing Cash Value.
Cash Value on Customer Record:
The total Cash Value that a customer has earned is displayed in the top right hand corner of the customer file.
You can also create a Report using any of the Report Types that include Contact to view all of your (or your organization's) Customers and their calculated Cash Value. Make sure to add the "Cash Value" field to your report to see these values!
NOTE: View our article on Change Machine Report Types to learn more about information you can include in a Report.
How Cash Value is Earned:
Cash Value is automatically earned based on the positive change in information entered into COACH from meeting to meeting. These are the ways that cash value is earned:
- Assets Balances: A one-to-one dollar increase for each of the Asset Balances fields on the Assets/Debt tab.
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- Example: If the total Baselined Assets equal $566.00 in one month and increases to $600.00 in a following month, their Cash Value would equal $34.00.
- Example: If the total Baselined Assets equal $566.00 in one month and increases to $600.00 in a following month, their Cash Value would equal $34.00.
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- Assets Government Benefits Income: The annualized dollar increase on any of the Asset's Benefits fields on the Spending Plan tab.
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- Example: If the total Baselined Government Benefits equal $120.00 in one month and increases to $150.00 in a following month, their Cash Value would equal $30.00.
- Example: If the total Baselined Government Benefits equal $120.00 in one month and increases to $150.00 in a following month, their Cash Value would equal $30.00.
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- Banking Costs: The annualized dollar decrease on any of banking fields in the Expenses section of the Spending Plan tab.
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- Example: If total Banking related Expenses equal $25.00 in one month and decreases to $10.00 in a follow month, their Cash Value would equal $15.00.
- Example: If total Banking related Expenses equal $25.00 in one month and decreases to $10.00 in a follow month, their Cash Value would equal $15.00.
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- Credit Score Established: By entering a baselined credit score with a Credit Status of "Credit Invisible/Credit Too Thin" and adding a credit score of 300 or above with a Credit Status that is Visible in a subsequent month. Cash Value is a flat sum of $1,000 earned when a credit score changes status from Invisible to Visible.
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- Example: When a first baselined FICO Credit Score with an Invisible/Too Thin status has been entered, and a Visible FICO Score has been added in a subsequent month, their Cash Value would equal $1,000.00.
- Example: When a first baselined FICO Credit Score with an Invisible/Too Thin status has been entered, and a Visible FICO Score has been added in a subsequent month, their Cash Value would equal $1,000.00.
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- Credit Score Increase: Upon the increase of of a Customer credit score, Cash Value is earned based on a formula that takes the difference in the annual interest payments from an old credit score and a new credit score on an assumed balance of $6,750 and minimum payment of $200/month. An increase in Cash Value estimates potential savings from lower interest rates the customer could have on new debt. The interest rate is calculated based off of a mapping of credit score to common interest rates.
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- Example: View the table below to see approximate Cash Values:
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| Month | Credit Score | Cash Value | Detail |
| May | 450 | $0.00 |
First credit score entered. |
| July | 655 | $1,105.45 |
205 point increase in credit score. |
| September | 700 | $222.27 |
205 point increase in credit score. |
| October | 695 | $0.00 |
Credit score has decreased. |
| December | 700 | $24.35 |
5 point increase in credit score. |
- Debt Balance Decrease: A one-to-one decrease in the total debt balance from one month to the next in the Assets/Debt tab.
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- Example: If the total baselined Debt equals $8,000.00 in one month and their total Debt decreases to $7592.00 in a subsequent month, their Cash Value would equal $408.00.
- Example: If the total baselined Debt equals $8,000.00 in one month and their total Debt decreases to $7592.00 in a subsequent month, their Cash Value would equal $408.00.
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- Debt Interest Rate Decrease: The annualized difference in one year of payments as a result of a decrease in the interest rate from a Debt and interest rates to a subsequent month's Debt and interest rates. This calculation includes Debts, Interest Rates, Monthly Minimum Payments from a previous month and when the interest rate has decreased, Cash Value is generated based on the current amount owed, the new interest rate, and the current monthly minimum payment.