Outcomes and Cash Value

What is Cash Value?

Cash Value is a metric created by Change Machine in order to quantifiably measure the financial benefits received from coaching. Cash Value calculations are integrated into the system so that when coaching a customer on the COACH App, the platform keeps track of a running total. This data point is useful in measuring the impact of your financial security work with your customers.

You can think of it as the money returned to your customers' pockets as a result of coaching.

To learn more about how Cash Value is earn and calculated, view our Help Article: How Cash Value is Earned and Calculated.

What are Outcomes?

While Coaches are using the COACH app to help their clients achieve financial security, stability, and wellness, the Outcomes Tab is where Coaches can celebrate financial milestones and victories with their clients. Outcomes were defined important financial security areas that Coaches using the COACH app could use to celebrate their customer's financial improvements and milestones.

To learn more about how Outcomes are achieved and calculated, view our Help Article: How Outcomes are Achieved and Calculated.

NOTE: Although Outcomes and Cash Value are not related (in terms of earning them), there are some actions in COACH that can result in both an Outcome and Cash Value for the customer. Any Outcomes or Cash Value categories that do not have an equivalent value are denoted with N/A the column to the left or right of it.

Outcome	Cash Value
Auto Deduct	N/A
Banking Fees	Banking Costs
Credit Score	Credit Score Increase
Credit Status	Credit Score Established
DTI (Debt to Income Ratio)	N/A
Debt Progression	Debt Balance Decrease
Goals	N/A
Liquid Assets	N/A
Net Income	N/A
Net Worth	N/A
Taxes	N/A
Total Debt	Debt Balance Decrease
Total Deposits	N/A
Total Expenses	N/A
Total Income	N/A
Unproductive Debt	N/A
N/A	Assets Balances
N/A	Assets Government Benefits Income
N/A	Debt Interest Rate Decrease